General house rules

• Be quiet in the hallways and staircases of your complex. Only soft voices and no running.
• Be quiet after 22.00.
• Do not make noise, loud music etc.
• Building C is a quiet zone.
• No playing or loud talking around this building. Also teens, be very aware of this when entering/leaving the building.
• Kids are not allowed to be in the area between building B and building C. (The pool area)
• No ski shoes inside the buildings, this will damage the floors.
• Do not use the fire places in the apartments.
• Smoking is not allowed in the apartments.
• Only flush toilet paper. No baby tissues, hygienic products etc.

Shared spaces

• Keep all the shared spaces clean. There are no cleaners, we need to do it ourselves. Clean up your own cups/dishes, clean up anything you used, and leave the toilets and sinks respectful.
• After activities we clean up together. This goes for all age groups.
• No yelling and no running in the shared spaces.
• Children are allowed to use the Mehana outside activity hours under the responsibility of an adult who makes sure they use the space respectfully and leave everything as you found it.
• In the cowork meal eating is strictly prohibited as this can make the cowork qualify as a restaurant. In case of any inspections of the cowork all food (small snacks) and drinks are to be put away immediately.
• Children are not allowed in the cowork, except during designated activities.
• At the cowork, use the fireplace for heating and put both airco’s on 25C. Do not put on the wall heaters. To warm up the place you can put the airco’s higher, but turn them down to 25C after 20 minutes.
• Anyone using the cowork before 10.00 or after 22.00 will use the silent spaces, to avoid heating of the main space outside these hours.
• Reservations of the silent spaces can be made through a list on the door.

Activities

• Sign ups for specific activities need to be send the latest Saturday noon.
• Please read the activity information before signing up.
• Adjustments to sign ups can only be made in urgent situations, up to 24 hours before the activity.
• Participants are not allowed to join any scheduled activities without prior signup, to not interfere with the organisational part.
• Transportation of group transport can not be cancelled after the sign up, as this would mean other families would have to pay your costs.
• When you sign up for an activity, make sure to attend. A family that does not attend activities that they signed up for for three times, including due to being late, will not be able to sign up for activities for a full week.
• Make sure to be at the meeting point 5 minutes prior to the start of the activity or departure time. The activities will start exactly on time and if you are late you will miss the activity.
• Always treat local partners and other locals respectfully and show appropriate behavior during outside activities.
• The opening, closing and the feedback meetings are mandatory activities. Make sure at least one of the parents, preferably both, is present on the designated time for the feedback meeting.  Also when you have nothing to discuss, as we might have things to discuss.
• All the other activities are optional. Each family chooses the activities that fits their family.
• Participants are very welcome to organise activities and social gatherings for the group, but always with the exclusivity of the program in mind.
• No phone or devices are allowed during the kids and tweens activities, except when the schedule mentions that devices are needed for the activities.
• Parents can at all times be reached during the kids, tweens and teens activities and are available to pick up the kids when needed.
• The kids, tweens and teens activities are drop off activities and not designed for parents to be present. In case parents want to stay during these activities due to special circumstances, this should be discussed with the program manager in advance.
• When children behave in a disturbing way during the activities, they will be send home.
• During family activities we require a parent to join the activity, unless the child is at a maturity level to do the activity without any guidance and listens to instructions well.
• To participate in Skiing With Friends, every participant needs to carry a phone or have an adult with them that carries a phone.

Wellbeing

• When you are sick or could be sick, make sure not to infect others. When you see or expect someone sick, make sure not to get infected.
• Watch out for dog packs in Bansko. If you see groups of dogs in the distance, go away.